All prices quoted include delivery and collection. (VAT is added at checkout).
Please note, if you place an order later than 11am on Friday you will not receive the unit until Tuesday.
The Cryo Pro must be drained before collection using the drain tool.
If you do not wish to place a rental order directly via this page, please contact us directly and we can take your order over the phone on 01252 931980.
If you have any questions about the process or any other query, please contact us directly and we will be happy to help.
Cryo Pro Rental Agreement – Please read this before placing your order.
Unfortunately we are not able to provide installation and set-up in the home. We have instructions included and a video showing how to set up the Cryo Pro below.
Any damage to the product will bee charged to the customer.
If you place an order on a Friday the earliest you will be able receive the Cryo Pro is Monday.
The Cryo Pro is provided for rental on weekly tariffs only (not daily).
The Cryo Pro must be used in accordance with the manufacturer’s user instructions (provided).
The Cryo Pro is the sole responsibility of the person renting for the duration of this agreement.
The Cryo Pro unit must be drained using the drain gadget prior to collection.
The Wrap chosen will be kept by the customer and can be cooled in the fridge to be used as a cold wrap after the unit has been collected.
The Cryo Pro must be returned with the Control Unit, hose, drain gadget and portable bag.
The Cryo Pro is supplied for the use of the person renting it only and shall not be used with any other third party without written permission of Kinetec.
The Cryo Pro must be returned to Kinetec UK within one week of the end of the rental period. The return is a free of charge service and should be arranged directly with Kinetec UK. Failure to return the Cryo Pro within the stated time period will incur charges of one week’s rent for every week or part thereof extra to this agreement, until the Cryo Pro is received by Kinetec UK.
The Cryo Pro must be returned in the original packaging supplied. Please apply the labels supplied by Kinetec UK and the carrier (at point of collection) to the outside of the packaging.
Kinetec UK require you to comply and adhere to the requirements of the Certification of Decontamination which will be supplied with your rental unit.
Any costs associated with repair of the Cryo Pro due to damage, (accidental or otherwise), during the period of its hire will be borne by the person renting the equipment.
If the Cryo Pro is not returned by the agreed date, in good working condition and in its original packaging, the person renting it may become liable for the full value of the Cryo Pro and any other costs involved.
Kinetec Medical Products UK Ltd are covered by public liability insurance to £5m.
All rental Cryo Pros supplied to our customers have been cleaned and disinfected between users and will be supplied to you in full working order.
Prices for delivery and collection are included in your price total. Delivery and collections are made from Monday to Friday only.
Items are delivered on week days only. Provided payment has been received by 1.30 pm we should be able to dispatch the same day for delivery the next working day. We do ask that on the day of delivery someone is available at the given address between 9 am and 5 pm. The courier company will endeavour to send an email or text giving more accurate timings on the day of the delivery or collection.
At the end of the hire period we will make contact with you to arrange collection of the device or to extend the hire period. This is usually done 48 hours before the hire end. We can offer an all day or afternoon collection. We do ask that on the day of collection someone is available at the given address between 9 am and 5 pm (or 12pm and 5 pm for afternoon collections). The courier company will endeavour to send an email or text giving more accurate timings on the day of the delivery or collection. Please note that failure to collect the item may result in additional charges.